Archive for the 'LITA' Category

May 01 2008

BIGWIG Becomes a Transparentocracy

Published by Jane under 2.0, ALA, LITA, bigwig, organizational culture

(I said Friday for big news, but I suppose I am unable to read calendars. This is the big announcement. Enjoy.)

People fear and worry about the unknown.

The PTB, Powers That Be, in most organizations perpetuate fear by having closed meetings, by distributing meeting minutes that have no substance, hiding or disguising the way decisions are made, and not explaining any of the above to the people whom these decisions invariably effect the most. These practices create worry, fear, and gossip mongering because the lower levels of the organizations are kept, unintentionally or deliberately, in the dark. Who does this system protect? Certainly not the people on the bottom.

I believe that information is power and it is time we give it back to the people.

In an effort of experimentation, truth, and transparency, the leadership of BIGWIG will henceforth be practicing Radical Transparency. We want to model how radical transparency can change the work of an ALA group. We want to show that transparency breeds loyalty and productivity. It does not produce chaos. We discussed this at ALA Midwinter with the group and everyone was in favor of moving forward.

How will this work?

BIGWIG has registered its own domain called Your BIGWIG. There you will find different areas for discussion, work, and projects. We will strive to publicly discuss all projects, from the bottom up. The first item up for discussion and work is the Social Software Showcase planned for Annual. Well, it is not so much planned yet. We want the people to plan their own program.

We are not creating a democracy. We are creating a transparentocracy. The chairs of BIGWIG will still have final decision powers and will be true leaders of the group, but everyone will know what is going on, what is coming down the pipes, and how every decision is made. People will know because decisions will be made on the web for all the world to see or they can search the archives later).

Transparency is the future. It may be the medicine that ALA needs to regain and restore faith to their members. BIGWIG, the tiny IG unlike any other, wants to show ALA that it can be done. If you want to play, come on over, and sign-up for the fun.

–Jane, always happy to be the bearer of good things

No responses yet

Jan 16 2008

Midwinter Round-up, the not so good bits

The not so good bits being two things I did not see but heard a lot about about one thing for which I was present and accounted for.

Most of my complaints about ALA Midwinter are about things having to do with the division in which I spend most of my time: LITA. As we say down South, Bless your heart. Bless your heart, LITA, I know you try, but let us consider the ways in which the brain was left behind in the planning of some of the aspects of ALA Midwinter 2008 and how your members have lost touch with reality and the word leadership.

In the past, LITA sponsored a Blogger’s room, which has become more popular as more people found out about it’s existence. At Annual 07, there were always people hanging out in the room, chatting, blogging, and surfing the internet whenever I chanced by. The room had multiple tables, chairs, wifi, and many power strips. BIGWIG usually has its meetings in this room because it is available, convenient, and has all the equipment we needed (wifi and power strips). At Midwinter 07, the room was bumped back to only be a couple tables in the back of the ALA office, but it still included power strips and wifi. Members of LITA have been thinking of ways we could use this service of a plug and wifi as a way to market LITA as a technology provider guru to ALA at large. I think this is a wonderful idea and an even better service.

(As a disclaimer, I did not see said table, but I did hear about it from multiple people. I wanted a picture, but ran out of time on Monday. If anyone snapped a picture, please share it in the comments.) This year the idea of the room or properly equipped tables seems to have gone awry somehow. This year, we again had a Blogger’s Table at Midwinter in the ALA office. But it was one table with two chairs, no power strips, and no wifi. Welcome bloggers, you would be better off sitting on the floor by a plug in the hallway instead of using this service we have not put much thought into providing. I am not sure who thought this would be a good idea, but clearly it is not useful and a waste of space besides.

The Blogger’s Area should be something, by now, that LITA leadership and admin have realized is a “good thing” for their image, but BIGWIG has to ask and advocate for it before every conference. It should be something that LITA wants to provide, not something they must be cajoled and prodded into doing.

At Annual, LITA, I will not be there to enjoy it, but please provide a real room, with numerous tables, chairs, power strips, and wifi . We know it costs money, but think of it as much needed advertising to all the techies hiding in other ALA groups that see you not as a technology leader or innovator, but as an innovator and leader that has forgotten what it means to do so.

I again must write a disclaimer as I was not present at the following meeting, but I did hear about it after the fact from multiple people. At Midwinter, the Top Tech Trends Panel holds an open discussion meeting in which they throw out ideas about new trends and the audience is able to comment on the panel’s assumptions. Other then the President’s Program, the TTT Panel at both Midwinter and Annual are the most popular LITA events. The thing that makes the Midwinter program stand out is that, instead of the panel talking to the audience, as they do at Annual, the panel talks with the audience about tech trends in libraries.

You would expect that such a largely attended and well received program would not have the problems getting the right room and equipment they need from LITA to hold their events. Indeed, they should not have the kind of problems a little IG would have, say getting a blogging area, but the TTT Committee had similar connectivity and set-up issues. It is possible that these issues were a problem with the conference staff and not LITA. If I am wrong in my assumption, I want to be corrected. Someone, please correct me!

Instead of a large room, set up for a lively discussion and debate, the room TTT was given was small and set up for a traditional committee meeting with a table in the center and chairs around the table. The chair of the committee, Maurice York, had to run around, fetching as many extra chairs as he could cram into the room. During the discussion, the room overflowed into the hall. LITA - we do not have room for you.

The connectivity in the room was not wonderful. One of the committee members, trying to participate virtually on Skype, had issues connecting to the group because of the wifi. Wifi can be problematic, so I am hesitant to really lay that on LITA’s door. I applaud the committee for trying Skype. Who says ALA does not have virtual participation?

Lastly, the LITA Town Meeting ended in a debate over which we should be: Innovative Leaders of Technology (in which we often blaze the trail as the first) or Leaders in Technology (in which we do not care about innovation but instead create best practices and know the best tools in hopes that others will seek out our expertise). The conversation made me want to cry, scream, and rip my hair out. It is the conversation I hear repeated in MPOW and in libraries all over the nation. It is the reason a lot of libraries talk about doing something but never actually get around to doing anything at all and thus never lead anyone anywhere.

Why try to be first, when you can be last? I have a news flash for the people in LITA who think we should give up trying to be first and be the ones who make great policies and practices. All those groups who blazed the trail we are sauntering down, already created all the policies and best practices they need because shortly after being first, they realized they needed some guidelines. When you wait for others to do all the dirty work and then step in later to save the day, you only look like an attention grabber and no one believes you have anything to contribute that is worthwhile. If you did have something meaningful to say, you would have said it at the beginning, when the innovative group was hacking through the jungle, not later when the road is built.

I am not bringing this up to say that age is the factor, but someone asked all of us under 30 to raise out hands and there were less than 5 of us in a room easily holding about 60 or 70 people. I know LITA used to be the leader back when they had the Internet room for people to use and you were all young. I know because you tell us about it all the time. I am proud you blazed that trail and it is part of our history. You know what though, you are the only ones who remember that and that remembrance is not enough for the rest of ALA to keep believing you are a leader of anything. One good idea will not ensure your status as an innovator. It just means you had one good idea.

People no longer see LITA as a leader in technology because we are not. Not in innovation, policies, or best practices. If we really want to reclaim our position as a leader in technology we have to actually lead the way to be taken seriously. I want LITA to be great. I want us to blaze a technology trail others can walk down. I want us to partner with other divisions who are also using technology in innovative ways so we can be leaders again. We do not always have to be the first ones down the trail, but we should try to be in the lead group, leading.

–Jane, not ready to sit back and let others have all the innovative fun

7 responses so far

Nov 21 2007

Congrats, Lauren Pressley

Published by Jane under LITA

Lauren Pressley is LITA’s new Emerging Leader. Hooray. I hope the second crop does some fun and exciting things.

–Jane, counts herself as fully emerged

One response so far

Oct 06 2007

David Lee King Keynote at LITA Forum

Published by Jane under 2.0, Conferences, LITA

The Future is Not Out of Reach: Change, Library 2.0, and Emerging Trends

Change affects each of us in different ways. Sometimes libraries change like turtles. We are the lucky ones. LITA, the techno geeks.

Social networking has been taking off in the last 2 years. Our patrons are using things like YouTube, but not all of us are.

Comments allow people to hold conversations on the web. It is like having an open meeting on the web.

Friending on the web is different then what it means in person. You can be friends for life. The web allows you to keep track of people much easier then before the web. Friends lists are a trusted list of people.

Content: Before the web it was books on a shelf and electronic resources. Someone else’s content arranged on a shelf. Now there are RSS feeds, original staff content, and patron generated content.

Web as Platform: The PC is no longer the platform. Old models, patrons visit the library to do stuff at the library. New Model, people go to the library to do stuff outside of the library, on the web. We are the launch pad not the destination itself.

Why do we need to participate?
To be relevant to the next generation. All our younger people are using IM, why aren’t libraries using that?

What are YOU doing at your libraries?
Gaming, SecondLife, podcasts, interactive art galleries, flickr photos

What are we teaching the current generation?
Information literacy is no longer just about reading. Information Literacy is also about teaching grandma to use flickr to look at her grandkids pictures.

How to make time for new stuff?
The problem is not finding time; it is changing your focus and priorities. Sometimes we have to do something scary to stay relevant.

One thing David can promise is that there will be change.

–Jane, great presentation

One response so far

Oct 04 2007

Geek Librarian on Parade

Published by Jane under 2.0, Conferences, LITA, librarianship, travel

Today started a string of travel for me. I am in Denver until Sunday to attend LITA Forum. I will be giving two talks:
David and Goliath take on Social Tools and Learning 2.0 on a Dime.

Monday, I leave Denver for Virginia Beach to talk to the public library there about Web 2.0 and how it can help them engage customers. I created an outline and entitled it Making Your Patrons More Than the Audience. I got an email back from Nancy, who has been working with me for the trip, saying that they refer to their patrons as customers. I gladly changed the wording of my presentation. It is nice that the mentality of patrons as customers is already in place in Virginia Beach.

I have long thought it short sighted of libraries not to admit that we are competing for people’s attention and that makes us like a business. If you follow that logic, our patrons are indeed customers. If we really planned things this way, would we offer different services?

I think that we would move a lot faster and keep up with demand better. In the real world, companies that do not keep up, go bankrupt and fail. In the library world, this does not happen, but you do become obsolete in your community. I think the ability of libraries to survive despite a lack of innovation has hurt our culture. I believe that is beginning to change because we are competing for people’s attention and money, but oh, the change is so very slow.

We need to start thinking like businesses and get over our hang-ups about that.

–Jane, well that post went off on a tangent!

6 responses so far

Sep 04 2007

Survey About Technology Conferences

Published by Jane under ALA, Conferences, LITA, technology

I am on an ALA LITA Committee that is trying to design a better technology conference. We want to know what you liked, did not like, or would like to see at a technology conference in the future.

If you have ever attended a technology preconference, session, conference, or you simply have an opinion, please take this survey. Feel free to spread the survey far and wide. We would like to have feedback from as many people as possible so that we can create something that will serve you better.

–Jane, thanks!

updated: the link should now be working!

3 responses so far

Jul 02 2007

ALA Annual 2007 Reflections or Where is my next meeting?




Window of Books

Originally uploaded by Wandering Eyre

This Annual can be summarized by two things for me: not enough sleep and meetings. Not enough sleep is my own fault for enjoying the company I keep overmuch, but I am not too sad about that. I was lucky enough to see some people a care for dearly and meet some great new people as well. I was even a part of the great showercap caper of 2007. The pictures can hardly contain the hilarity. I feel rejuvenated and ready to tackle the problems before me with new determination thanks to all the wonderful librarians in my life.

The meetings were sadly, beyond my control, and I went to far, far too many. It makes me question the bloated cow that is ALA. One may even call our conference operations a sacred cow. We, and I do mean we, need to figure out how to have a leaner and meaner conference with less programs. My liaison to the LITA Program Planning Committee is also the liaison to a group that plans 6 different programs at Annual. Six! Why?! That is why we are so bloated. Why do we not simply let each group do one program. One. Our programs may then have better quality. There is no reason, IMHO, that any committee should be planning more then one program for any given conference.

If we had less programming with better quality, we may be able to lure back the librarians that have abandoned us to rot in our own largess. But we would not stop there. Oh no. You also get theGinzu Knife 2000 along with an ALA that does its committee work virtually for your easy annual payment of whatever they just charged to my credit card. I am raising my voice to join the din of people calling for ALA to make its committee conduct their work virtually, in a tool that makes sense.

I have sat in on the LITA Board committee meetings for two conferences now and, as far as I can tell, the majority of the time they are cooped in that room they are discussing things. Discussing Things. You know, I may be young and crazy but there are so many tools that they could use to do that before conference. Maybe email. Maybe a bulletin board. Maybe a Basecamp site. Maybe group chat if you are feeling frisky. I am not picking on LITA. They are only conducting business the same way everyone else does. Maybe it is time we did not.

Even if the LITA Board did all its reporting and discussing virtually and then met in person only to vote (which frankly, can also be done virtually), the meetings would only be, at most, an hour. I know there are other groups that report to LITA Board during this time, but why could they not also report virtually?

BIGWIG, an IG of LITA, conducts all of our business online, over listservs, IM, Google Docs, and email. At our meeting on Sunday of Annual, we spent an hour talking about how we thought the showcase went, we explained what we do to the new people, we elected new officers, and took new volunteers. That is it, one hour. We did not discuss ad nauseum if we should or should not do X or Y. I typed an action item into the agenda to start discussions later, on our listserv. (yes, I know, I must type up my notes and post them, I know, I know) I have also heard rumors the the New Members Roundtable is pushing its members to do more work virtually. Good for you MNRT!

This post is very full, so I think I will leave Emerging Leaders to a post of its own.

–Jane, exists virtually

5 responses so far

Jul 02 2007

LITA BIGWIG Social Software Showcase: It was wonderful.

Published by Jane under ALA, LITA, bigwigshowcase07

My ALA posts are coming in late because I was so happy to be home with Mr. Rochester and my slobbery puppy, that I ignored all else for a few days. It was heaven.

The big buzz at Annual was a little program that could, The Social Software Showcase. My goal for this new program was to get people in a room together and let them talk about technology. The leaders of LITA BIGWIG, Jason Griffey, Karen Coombs, and myself, got the discussion going by having 11 people we respect present on technology topics. To date, the wiki has been viewed over 7,000 times. I count that as a success for the online content.

Empty Head Table at Showcase

But what of my original goal? The picture in this post is of the head table in our room at the Mayflower hotel. This was not a program of talking heads. This was a program about people, where everyone was able to converse and ask questions. It was exhilarating. It was fun. People joked and learned. It was, without a doubt, the best thing I did at ALA this year.

Thank you to everyone that gave us shout outs, support, and high fives. Thanks to Cindi’s belly, our shirt also made the latest edition of ALA Direct! It was nice to know that something new and different can be successful in the lumbering whale that is ALA. In case you are wondering, and I know that you must be, we are already making plans for next year. The LITA PPC was very kind to us at our meeting last week and is giving us flexibility with our “program” to get the Showcase listed in the official ALA schedule. We have some fun ideas on what to do better to increase the participation for those not at ALA during the actual discussion time. Meebo chat room on the wall of the room, anyone? Stay tuned. You have not seen the last of BIGWIG or the Showcase.

–Jane, pleased to be able to be official next year but had way to much fun under the radar

No responses yet

Jun 08 2007

A Funny Thing Happened on the Way to the Session


sscathai

Originally uploaded by griffey

Jason and Karen have already posted their thoughts on why we, BIGWIG leadership, chose to plan a program for ALA Annual outside of the normal operating procedure. It all started over pizza and beer the last night of ALA Midwinter.

Program planning that requires a topic set a year in advance automatically ensures that the technology presented will be old news. It is impossible to present on any cutting edge topic, technology related or not, with this structure. There is no way to plan a session that can be responsive to the needs of engaged professionals if you have to plan it a year in advance.

In order to get around this, BIGWIG reserved a “Discussion Time” at Annual, which only requires that your organization promise to use the room for something. I know that there are many groups that do this in order to create a program with less red tape. Discussion times exist outside of the realm of the normal program planning committee structure.

We wanted to create something that was engaging and allowed participation from “off site.” We decided that we should have an online conference and made a list of people we thought would enjoy participating in something off the radar, people who loved technology, and people we trusted to be creative. We gave our presenters free reign to talk about almost anything they wanted in regards to technology. We asked them to talk about something totally new or a novel way to use something “old.”

We also told the speakers their “presentation” could look however they wished. In a couple of emails, I told them they could make a screencast, record an MP3, make a collage, write a poem, draw a picture, or sing a song. We trusted our presenters to do something fun and convey whatever information they deemed important. It is all about trust.

The timeline we have is very short. I am not sure, even at this time, exactly what topic all of the presenters have chosen. I am not sure what kind of formats we are going to receive from them. We did not ask for their final content until June 11th, a mere 8 working days until ALA. We want them to have time to change their minds at the last minute should they so choose. They are adults, who are smart, creative, and fun and we trust them as such.

A lot of this project is about trust. Who we trust and who we do not. We do not trust ALA to provide official channels that can be responsive to our needs, so we created our own. We, BIGWIG, trust each other to pull this together. BIGWIG trusts the people we have asked to contribute to give us thought provoking work.

I trust that you, dear readers (if you are an ALA member or not), will find this content delivery enticing and exciting. I am trusting that at least some of you will come and talk to our presenters in person on Saturday, June 23rd from 1:30-2:30 in the Renaissance Mayflower Cabinet Room or on the Social Software Showcase wiki in the talk pages.

Come help us try something new in ALA.

–Jane, a brave new world

5 responses so far

May 29 2007

Collaborating, Hearing Voices, and Participating from Afar

Published by Jane under 2.0, ALA, LITA, librarianship

Memorial Day Weekend was very soggy in Texas. Fortunately for me, most of my planned activities translated well to the covered porch at the family lakehouse. I was not able to get sunburned or swim, but that can be savored another time.

Last week, after completing my third meeting over chat, I came to the conclusion that I like collaborating online better then I do face to face in most instances. I have yet, in my career (a short but busy career so far), to present or collaborate on a major project with someone in my same library or in my same town. I would much rather have a meeting over IM then a conference call on the phone. I do like to talk on the phone, but for business, I prefer IM. I think the transcripts are what attract me to IM. However, I know it exposes my inability to type dreadfully. For groups, IM is still my preferred meeting style.

There are times when a voice over the phone or VoIP is a beautiful thing. I remember with clarity Jason Griffey and I testing our audio equipment for his talk on del.icio.us for Five Weeks to a Social Library (scroll down to Presentations). I had not seen Jason since Midwinter, a lapse of a few weeks, and hearing his voice in the OPAL room made me smile in a tooth showing I miss my friend kinda way. I had a similar experience while listening to Dave give a talk on Podcasting for ACRL.

As ALA approaches and my meeting schedule starts filling up, I am again dismayed at the number meetings for which a few emails, a blog post, and an IM chat could suffice to reduce the meeting in length or the need for it at all. It seems like we beat this poor horse every. single. year. The good news is that there are groups trying to increase the amount of online participation available to members. One of my IGs has some fun plans for Annual in this area (more coming soon), but we are no where near a critical mass for change.

If you are the chair of an ALA (or any other org for that matter) committee or interest group, what is your committee doing to decrease reporting time during meetings or conduct business online? If you have only considered making changes to your group’s workflow, make a change today. Do something different.

In BIGWIG, the Blog and Wiki IG in LITA which runs the Lita Blog, we conduct almost all of our business and planning on wikis, on blogs, and over chat. Our meetings are more for idea generating then anything else and we have beignets. I was on an ACRL committee, which I will officially be off as of this June, and I am leaving because the entire work of the committee could be done by creating a collaborative wiki.

Again, I ask: If you are the chair or member of an ALA committee how can/could you do your committee’s work differently?

–Jane, wants to build a better ALA

16 responses so far

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