I, Once Again, Harp About Service

Harp. Harp. Harp. Libraries are a service industry. We serve customers. Blah blah blah. You have heard me say this a lot. For your veiwing variation, I give you Blog About LibrariesTwenty Points on Excellent Customer Service.

If you don’t like helping people- all kinds of people- then don’t enter a service profession.

The list is great. Actually, I am going to print it and put it on my door.

–Jane, Harpy